At RBS, we respect and value your privacy. Because we provide products and services related to health and wellbeing, we are committed to protecting your personal information with the highest level of confidentiality and care.
1. Information We Collect
We may collect:
- Personal details you provide when placing an order (name, contact details, delivery address).
- Health-related information you choose to share with us voluntarily (for product suitability, guidance, or testimonials).
- Payment details required to process your order (via secure third-party providers).
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders.
- Provide personalized guidance and product usage support.
- Improve our services and product offerings.
- Share health tips, updates, and promotions (only if you opt in).
3. Confidentiality of Health Information
- Any health-related details you share with us are kept strictly confidential.
- We never disclose or sell your personal or health information to third parties.
- Testimonials may be shared publicly only with your explicit consent, and any identifying details will be removed if requested.
4. Payments and Security
- We use trusted and secure payment platforms (EcoCash USD, Mukuru, Innbucks, WorldRemit, Western Union, and cash).
- We do not store sensitive payment details once a transaction is complete.
5. Deliveries and Collections
- For delivery and collection purposes, only necessary information (name, phone, address) is shared with our trusted delivery partners.
- All partners are required to handle your data responsibly.